ICONZ WARRANTY TERMS




Our products are warranted to be free from defects in materials or workmanship for 1 year from the date of purchase stamped on the invoice handed to the end-user. Within this period, ICONZ will, at its sole option, repair or replace any components that fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labor, provided the customer shall be responsible for any transportation cost.

THIS WARRANTY DOES NOT APPLY TO:

(a) Normal wear and tear;
(b) Cosmetic damage, such as scratches, nicks and dents;
(c) Defects or damage caused by misuse, accident (including without limitation collision, fire and the spillage of food or liquid), neglect, abuse, alteration, unusual stress, modification, improper or unauthorized repair, installation, wiring, or testing, improper storage, use in an unapproved device;
(d) Defects or damage to a product that caused by improper use such as not following user manual; and
(e) Defects or damage caused by the equipment with which the Product is used.
(f) The device loses its warranty directly, in the below cases:
• If it is fixed by a service center other than ICONZ’ (Even if the spare parts were bought from ICONZ)
• Software problems due to viruses or locked devices
• All kinds of physical damage cases
• The warranty doesn’t cover board, battery & speaker defects, in case the defect was due to the previous physical damage
• Accessories within the box (adapter & USB cables) are not covered by the warranty unless it’s DOA

If an ICONZ electronic device is sent for repair with any apparent damage that may affect its operation, proper functioning of this damaged part is not guaranteed after repair, in case it’s not approved to be fixed.

In addition, ICONZ reserves the right to refuse warranty claims against products that are obtained and/or used in contravention of the laws of any country.

The Warranties and remedies contained herein are exclusive and in lieu of all other warranties express, implied, or statutory, including any liability arising under any warranty of merchantability or fitness for a particular purpose, statutory or otherwise. This warranty gives you specific legal rights, which may vary from country to county.

In no event shall ICONZ be liable for any incidental, special, indirect, or consequential damages, whether resulting from the use, misuse, or inability to use this product or from defects in the product. Some countries do not allow the exclusion of incidental or consequential damages, so the above limitations may not apply to you.

ICONZ retains the exclusive right to repair or replace (with a new or newly-overhauled replacement product) the product at its sole discretion. Such remedy shall be your sole and exclusive remedy for any breach of warranty. To obtain warranty service, contact your local ICONZ authorized distributor or service provider for instructions to obtain the warranty service. An original or copy of the sales receipt from the original retailer or dealer is required.

The warranty terms (including those stated here), service availability response time may vary from country to country. Standard warranty service response time is subject to change due to local parts availability. Contact your local authorized distributor or service provider for more details.

TOTAL LIMIT ON LIABILITY: ICONZ LIABILITY FOR ALL AND ANY DAMAGES ARISING OUT OF OR RELATING TO THIS POLICY AND/OR RELATING TO ANY ICONZ PRODUCT DOES NOT EXCEED FOR ANY REASON WHATSOEVER THE PRICE OF THE PRODUCT IT SELF PAID BY CLIENT. ACCORDINGLY, THE CLIENT WAIVES ANY RIGHTS TO CLAIM FOR ANY INDEMNITIES OR COMPENSATION WHATSOEVER RELATED TO ANY MATERIAL OR MORAL DAMAGES EXCEEDING THE PRICE OF THE PRODUCT IT SELF AND OR RELATED TO ANY CLAIMED LOST DATA WHATSOEVER.